ITZONE is serious about maintaining the confidentiality and security of our customer’s personal and payment details. We are also dedicated to remaining transparent as to how we treat the data that we collect.

In accordance with the Data Protection Act 2018 and the UK General Data Protection Regulation (GDPR), we ensure that the collection and usage of your data is governed by a legal framework.

INFORMATION WE COLLECT

ITZONE primarily collects personal identifiable information such as your name, contact details, company name in order to enhance communication, service quality and the deliverance of our products. Additionally, we may collect:

  • Personal details for processing transactions
  • Shipping addresses for order fulfilment
  • ⁠IP addresses and device information for security purposes
  • ⁠Cookies for website functionality and user experience improvement

HOW WE USE YOUR INFORMATION

We use this data to:

  • Process and fulfil your orders
  • ⁠Create promotional offers that we believe would interest you
  • ⁠Gain a better understanding of the buying needs of our customers
  • ⁠Improve our services and website functionality
  • ⁠Ensure the security of transactions and prevent fraud

DATA RETENTION & SECURITY

ITZONE only retains personal data for its required purpose and duration and kept for no longer than necessary. We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

YOUR RIGHTS

You have the right to:

  • Access the personal data we hold about you
  • ⁠Request correction of inaccurate data
  • ⁠Request deletion of your data
  • ⁠Opt-out of marketing communications

PAYMENT PROCESSING

For PayPal transactions, please refer to PayPal’s privacy policy for information on how they handle your payment data. For in-store card machine and cash payments, we follow strict security protocols to protect your financial information.

COOKIES

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

CHANGES TO THIS POLICY

We may update this privacy policy from time to time. Any changes will be posted on this page, and if significant, we will notify you via email.

For any questions or concerns regarding our privacy policy, please email us via [email protected]