1. Information We Collect

1.1 Direct Information

When you interact with our site:

  • Name: To personalize your experience and manage your account.
  • Contact Information: To communicate regarding orders, returns, inquiries, and promotional offers.
  • Payment Details: We collect but do not store sensitive payment information. These are encrypted and processed securely through our trusted payment processors.

1.2 Automated Information

Whenever you navigate through our website:

  • IP Address: To help with diagnosing server problems and administering our website.
  • Browser Type and Version: To optimize our website display for your device.
  • Browsing Behavior: Understanding which pages you visit, the links you click, and products you show interest in, to enhance your browsing experience.
  • Device Information: Type of device, operating system, and settings.

1.3 Information from Third Parties

Occasionally, we might receive information about you from third parties and combine it with the data you provided.

2. How We Use Your Information

2.1 Transactional Purposes

To process purchases, handle returns, send order updates, and manage customer inquiries.

2.2 Communication

To send emails about our latest products, promotional offers, or important updates. You have the right to opt-out at any time.

2.3 Analysis and Improvement

To analyze user behavior, feedback, and demographics to improve our products, website design, and promotional campaigns.

3. Protection of Your Information

3.1 Data Encryption

We utilize Secure Socket Layer (SSL) technology to encrypt your personal and payment information during transmission.

3.2 Limited Access

Our employees undergo strict data privacy training. Only those requiring your information for specific tasks (e.g., billing clerks or customer service representatives) can access it.

3.3 Regular Audits

We regularly review our data processing and storage practices to ensure compliance and safeguard against unauthorized access.

4. Cookies

4.1 Purpose of Cookies

Cookies help us remember and process items in your shopping cart, understand and save your preferences, and compile aggregate data about site interactions.

4.2 Cookie Duration

Some cookies expire once you close your browser (session cookies) while others remain on your device until deleted (persistent cookies).

4.3 Third-Party Cookies

We use third-party services, like Google Analytics, that set cookies to collect information on our behalf.

5. Sharing Your Information

5.1 Legal Requirements

In cases of legal investigations or to comply with the law, we may disclose your information.

5.2 Business Partners

We work with third-party businesses for marketing, analytics, or other services. They’re provided with information necessary for their functions but can’t use it for other purposes.

6. Your Rights

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: Ask us to correct any inaccuracies in your data.
  • Right to Erasure: You can ask us to delete your data.
  • Right to Restrict Processing: Limit how we use your data.
  • Right to Object: Object to our use of your data for direct marketing.

7. Third-party Links

Navigating to third-party websites from our platform means you’re subject to their privacy policies. We advise reviewing their terms before sharing personal data.

8. Changes to this Policy

Updates will be posted on this page. We encourage reviewing it periodically for changes.

9. Contact Us

For any inquiries regarding our privacy policy or GDPR compliance, contact us via our contact page

Last Updated: 21 Sept 2023